Sunday, September 5, 2010

New Media TV BETA

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Troubleshooting

Posted by nwilliams On February - 25 - 2009

Instructions

  • Live streaming video is only as good as the end user’s internet connection and computer. Most small businesses can only support on live feed at a time.
  • If there are multiple people at your place of business who want to watch the broadcast, do it on one computer and share.
  • If your internet connection is too slow, view the show after it is archived so that we can buffer it.

Trouble shooting steps

  1. Make sure your browser is up to date
  2. Make sure your version of Flash is up to date: http://get.adobe.com/flashplayer/
  3. Make sure your pop up blocker is off
  4. Make sure your virus protection and/or firewall are not set to block Flash and/or streaming video
  5. Close your browser and reopen it
  6. When in doubt, reboot
  7. Try a different browser

NewMediaTV.org is a beta product. If you have tried the steps above and still cannot view the video, please send an email to Joseph Weaver, weaver at spn dot org, so that we can discover why the site is not working with your system.

Gathering this information helps us improve the system and transform our product into an updated release!

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